Services Overview

At Clayton Johnson Consulting, we partner with mission-driven and service-focused organizations to deliver practical, results-oriented hospitality solutions. With over 15 years of leadership experience in both for-profit and non-profit environments—including restaurants, healthcare foodservice, camps, and retreat centers—we offer tailored support that strengthens operations, sharpens strategy, and enhances guest experiences.

🔧 Operational Consulting

We evaluate and streamline your daily operations to boost efficiency, reduce costs, and improve service quality across all departments. From procurement systems to scheduling to vendor management, we help you build sustainable, scalable processes.

🧑‍🍳 Food Service & Kitchen Management

Create a kitchen that runs efficiently, safely, and with excellence. We specialize in:

• Menu development and testing

• Inventory and cost-control systems

• Staff training in food safety (ServSafe certified)

• Budgeting and kitchen P&L analysis

🛏️ Housekeeping & Facilities Coordination

Ensure your property is clean, safe, and welcoming. We provide expert guidance in:

• Housekeeping workflows and training

• Facility maintenance planning

• Guest-ready standards for lodging environments

• Integrated communication between departments

💡 Guest Experience & Service Design

Craft a hospitality culture that reflects your values and delivers memorable experiences. Services include:

• Guest journey mapping

• Check-in/out and customer service systems

• Mission-aligned service design

• Team alignment and service standards

👥 Staff Development & Team Training

We help organizations build strong, motivated teams with:

• Onboarding and training programs

• Leadership development and coaching

• Conflict resolution and communication tools

• Strategies for seasonal staffing and retention

🏕️ Camp, Retreat, and Faith-Based Hospitality Support

Deeply experienced in faith-based and non-profit settings, we understand the unique demands of camp and retreat operations. Services include:

• ACA compliance and risk management

• Cross-departmental coordination (kitchen, facilities, guest services)

• Strategic planning and capital improvement guidance

• Guest ministry experience development

🎤 Speaking Engagements & Training Sessions

Looking to inspire your team or educate your leadership group? Clayton offers:

• Keynote presentations on hospitality leadership and service culture

• Customized training sessions for kitchen, housekeeping, or guest services teams

• Workshops for boards, executive teams, and church leadership

🏥 Industry Specialties

Clayton brings specialized expertise across:

• Healthcare foodservice

• Restaurant operations and catering

• Christian camps and retreat centers

• Non-profit conference and hospitality ministries